Privacy Policy

Effective Date: 07/16/2024

1. Introduction

The Mobile Detailers RVA ("we", "our", "us") is committed to protecting the privacy of our customers ("you", "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile car detailing services.

2. Information We Collect

Personal Information: We may collect personal information such as your name, phone number, email address, and vehicle details when you schedule an appointment or contact us for services.

Payment Information: We may collect payment information when you make a payment for our services. This information is securely processed and not stored by us.

Vehicle Information: We collect information about your vehicle(s) to provide our detailing services effectively.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services, including scheduling appointments and performing car detailing services.

To communicate with you, such as responding to your inquiries and providing updates regarding your appointment.

To process payments for services rendered.

To improve our services and customer experience.

To comply with legal obligations.

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

To our employees and contractors who need access to perform detailing services.

With third-party service providers who assist us in providing services (e.g., payment processing).

When required by law or to protect our rights.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Choices

You can choose not to provide certain information, although it may affect our ability to provide services to you.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or contacting you directly.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Mobile Detailers RVA

themobiledetailers23@gmail.com

804-652-1695